Privacy Policy

Easehoms We runs the Easehoms website, mobile app, related features (together, the "Services"). Our Privacy Policy describes the personal data we collect, how we use it, when we share it, and the choices you have when you use our Services.

By using the Services, you agree to this Policy. If you do not agree, please do not continue using the Services. Below is meant to explain our privacy practices in plain language and to reflect common marketplace expectations; it is not legal advice.

Who we are & scope

An entity responsible for handling personal data through the Services in the business we operate , referred to in this Policy as "Easehoms." You can contact us at easehoms@gmail.com.

This Policy covers your activity on our platform, including browsing listings, creating and managing an account, posting or managing properties, sending messages, arranging inspections or visits, using payment or billing features, viewing media, contacting support, and any new feature we launch later.

Personal data we collect

What we collect depends on how you use the platform. We may collect profile details, contact details, property and listing content, billing details, device and usage data, cookies or similar technologies, and data we receive from third parties.

Examples include your name, username, photo, phone number, email address, listing photos and videos, property location, availability,IP address, device info etc.

How we use personal data

We use personal data to run and improve the Services, create and manage accounts, confirm identity, prevent fraud and misuse, support searches and recommendations, enable enquiries and communication, process payments, meet legal obligations, send service updates, and, where allowed, send marketing or product news.

Legal bases (where applicable)

If privacy law in your jurisdiction requires a legal basis, we may rely on your consent, our need to perform a contract with you, our legitimate interests, compliance with a legal obligation, or, in limited cases, protection of vital interests.

How we share personal data

We may share personal data with other users when that is necessary, profile information, and message-related metadata. We also share data with service providers that help us host the platform, send emails or SMS messages, verify users, process payments, run analytics, support maps or video, and protect the Services.

Retention

We keep personal data for as long as your account is active, while it is needed to provide the Services, and for any period required by law or to resolve disputes. Some listing or transaction records may remain after account closure where that is needed for safety, recordkeeping, or legitimate business purposes. We may remove or anonymise data sooner when we no longer need it.

Your rights

Users always have the right to access, correct, update, delete, or object to certain uses of your personal data, withdraw consent where we rely on consent, request a copy of your data, or complain to a regulator. To make a request, contact easehoms@gmail.com.

You can also manage cookies in your browser, opt out of some analytics tools where available, and change marketing preferences through email links or in-app settings when those features are available.

Security

We use a mix of administrative, technical, and organisational safeguards to help protect personal data. No system is completely secure, so you should keep your password private, secure your device, and use caution when sharing information online.

Automated decision-making

We may use automated tools to rank listings, reduce fraud, moderate content, and improve recommendations. These tools are meant to support human review where needed and are not designed to make solely automated decisions that have legal or similarly significant effects on you without any review rights provided by law.

Changes to this Policy

We may revise this Policy occasionally to reflect changes in our Services or legal requirements. When we do, we will update the "Last updated" date and may provide extra notice for significant changes by email, in-app notice, or another suitable method. If you continue using the Services after the effective date, that use will be treated as acceptance where the law allows.

Contact

If you have any questions or concerns about this Policy, please contact us at easehoms@gmail.com.